Cooperstown Chamber of Commerce

Executive Committee

October 27th, 2008

Present: Marc K., Becky D., Jane, D., Andy M., and new director, Susan O'Handley

• Discussed committees and updates
• Marketing- has two active sub-committees: area guide and website
• Strategic planning- addressing committee charges
• Government relations- working on MSG statement and parking research
• Membership services- protocol for complaints and better evaluation method
• Board development- need chair and committee members
• Audit- need chair and committee members
• Committee process- need to review at next board meeting
• Respect committees work
• Committees minutes
• Chamber priorities and staff on committees- more discussion and thought
• Work on customer service and get operations in order
• Next Exec meeting Nov 24th