| Cooperstown Chamber of Commerce Inspection Guidelines
Name
of Establishment: ___________________________________________________
Address: ________________________________________________________________
Phone
Number: ________________________________
FAX: ____________________
Innkeeper(s): ________________________________________________________________
Inspections
Membership
will be granted ONLY AFTER establishments have been inspected and approved. Chamber
of Commerce signs are the property of the Chamber of Commerce and must
be surrendered on request.
EXTERIOR
______From the outside, this facility presents an
attractive appearance: ___Paint ___General
Construction ___Shrubbery
___Grounds ______Pool must be clean and free of algae, leaves,
bugs, etc. ______Entrances are well lit ______Walkways are safe, provide good footing, are
well lit and free from hazards (ice). ______Convenient well-lit parking is provided on
premises ______If there is limited or no off-street parking
places on premises, guests are made aware of alternate parking (where
and when) prior to arrival
INTERIOR
All
rooms in general: ______Are
clean and in excellent condition ______Are
free from dust and excessive clutter ______Do
not have an over-powering aroma ______Contain furnishings that are in excellent condition and furniture that is safe, comfortable and functional
Fire and Safety Concerns - Must have
a NYS Codes Inspection
______Smoke detectors are installed on each floor
of common areas, kitchen/dining area, each bedroom, upstairs hallways ______Emergency phone numbers are posted on/near
phones ______Fire extinguishers in place in kitchen with
current inspection date ______Fire extinguisher(s) in place on each floor
with current inspection date ______Owner(s)
state they are aware of and declare they are in full compliance with
fire and other regulations as required
by local and state regulators
Climate Control
______Heat
in each room ______Fans,
air conditioning, or screens available for summer comfort
Daily Room Maintenance
Unless
requested otherwise by guests: ______Guest
beds are made every day ______Linens
are changed after each guest and after every third night of stay ______Trash
is emptied daily ______Damp
towels are collected and replaced as needed ______Bathrooms
are cleaned and disinfected daily
Guest Rooms Contain
______Comfortable
chair(s), mirror and waste basket ______Clothes
storage space: non-wire hangers and drawers ______Clean
mattresses of good quality, comfortable, non-sagging and covered with
mattress pads ______Pillows
(plump and malleable). Must
be clean, pillow ticking recommended. ______Bed
linens of at least 180-count percale, wrinkle and stain-free. ______Blankets,
spreads and comforters - clean, stain-free and in good repair ______Extra
blankets and pillows ______Reading
lights at bedside and seating areas with 75 watt bulbs (or higher) suggested ______Lighting
at dressers and mirrors ______Adequate
electrical outlets ______Window
covering for privacy ______Locks
on bedroom doors: ___Inside ___Outside, we strongly recommended deadbolts ______No
personal or family possessions in room(s)
Bathrooms - must be:
______Spotlessly
clean with: ___Floors clean ___Fixtures
clean ___Toilet clean inside
and out ___Sinks, tubs free from water stains, soap scum, rust spots,
lime build-up and hair ______Brightly illuminated at sinks and mirrors
with grounded electrical outlets ______Lockable: ___Inside
___Both sides, if shared between rooms
Bathrooms must contain:
______Non-skid surfaces in tubs/showers ______At least one clean bath towel, hand towel,
and face cloth for each guest, changed daily unless requested otherwise
by guest(s) ______At least one bath mat ______Extra toilet paper roll(s) ______Waste paper basket ______Unbreakable and/or disposable water glasses ______Individually wrapped soap bars and/or liquid
soap dispenser(s) ______Ample supply of hot water
Food Service
______Kitchen
is clean, well maintained, complying with high standards of sanitation
and hygiene ______Food
preparation surfaces are disinfected daily ______Breakfast
is included in room rate unless otherwise negotiated by B & B’s ______Owner
must comply with Department of Health regulations when applicable Management
______Confirmation
of room reservation must be sent upon request and it is recommended
that all reservations be responded to ______Cancellation
policy is clear, consistent and disclosed to client at time of reservation ______Refund
policy is clear, consistent and disclosed to client at time of reservation ______Maintains guest registration book or equivalent ______Rates are available on request ______Brochures or a public posting must include
your policy on pets, children, parking
(if on-street), smoking, deposits and cancellation notice. In short NO SURPRISES for the guests. ______Permits periodic inspections by Chamber representatives ______Provides access to incoming and outgoing telephone
service
Violations and Sanctions
1.
Upon receipt of a letter of complaint the Director
will forward such letter by certified mail to member with request for
a response to the Chamber and author of letter. The response will be reviewed by the Complaint Resolution Committee.
2.
When warranted an inspection will be carried out by two members of the Chamber
Complaint Resolution Committee using the attached guidelines.
3.
An unsatisfactory inspection will
result in member probation. No referrals will be made from the Chamber
office. The Complaint Resolution Committee will make every effort to assist the
member in coming into compliance with the guidelines.
4.
A second inspection will be made within 15 days
or sooner if requested by member. A
satisfactory inspection will resolve the matter. An unsatisfactory inspection will result in the member being dropped.
The member has the option of appealing to the Board.
5.
Two or more complaints in one month will result
in the member being placed on probation until they have met with the
Complaint Resolution Committee.
I have read, understand and agree to comply with
the Inspection Guidelines of the Cooperstown
Chamber of Commerce.
________________________________ (Business
Name)
________________________________ ______________________ (Inspector
Signature) (Date)
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